Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

If you receive a damaged or defective product, you must notify us within 14 days of the product being received. If your package was lost in transit, you must notify us no later than 14 days after the estimated delivery date. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

The return address is set by default to the printing facility. When they receive a returned shipment, an automated email notification will be sent. Unclaimed returns get donated to charity after 30 days.

Causeway Fundraising is not a printing company, but we will work with you to the extent we can to replace defective or damaged items.

To start a return, you can contact us at website@causewayfundraising.com. 

Sizing issues - Size charts and product dimensions are listed on product pages. All items are printed on demand, so we cannot refund for sizing issues.

Buyer's remorse - Since all items are printed on demand, we cannot refund for buyer's remorse.

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to the printing facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to the printing facility and you will be liable for the cost of a reshipment to yourself or your end customer (if and as applicable).

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.